1. Go to our Livestock Pages and choose the fish you want to purchase

2. Send us an email at: cichlidsarespecial@comcast.net including type and amounts of the fish you wish to order, their Size (Adult, Sub Adult, or Juvenile), for adults: add their sex (Male, Female, or Pair). Be sure to inculde your name, correct street address, phone number, and email address. Do not send your credit card information through unsecure email. Wait instead for our invoice (see steps 4-5). Doulbe check you address. Address errors are not corved by our Live Fish Guarantee.

2A) If you live in the York Area, and would like local delivery service, let us know in your email

2B) If you need you fish to arrive on a specific day (Tuesday through Friday) be sure to tell us this in you email, as well.

3. We will review your order, make sure the fish you want are still in stock, and send you a invoice including your shipping, handling, and tax charges to review.

4. Review your invoice carefully. Double check your address (Our Live Fish Arrival Guarantee requires this information be correct). If there is any problem with your invoice, please contact us immediately so we can remedy this problem promptly.

5. Pay your invoice through our secure PAl PAL Link (Included with Invoice)

6) Once we receive conformation of this payment, we will set up your fish for shipment, and send you an email confirmation.
 
7) For orders to be delivered by UPS, Fed Ex, or USPS Express we will also send you a tracking number, when your order ships, so you can track its progress. 

     This order system is designed so that we only charge you for the handling fees necessary to complete your order, and make any necessary corrections, before actually charging your credit card. PAY PAL provides a secure payment processing system for our customers, so you do not have to worry about theft of your credit card, or personal information.

     Our customers are important to us. Please let us know if you have any problems with your order, so we can remedy the sitiuation promptly.

       Thank you for ordering from Cichlids Are Special
      

        

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