Shipping Options

Cichlids Are Special Shipping Options

Shipping now includes both one day and two days in transit to areas where the weather stays above 45 F. Second Day Shipppents may be delayed if we get a cold snap in some areas until the weather stays above 45F. 

Good News: my new smaller boxes with thicker insulation are holding up in colder weather than the past. This means I will be able to ship in slightly below freezing weather. See my new lower temperature limits listed below. 

SWA Cargo orders must be completed with-in 10 business days unless delayed due to weather problems in winter. A Pal Pal Invoice for the fish must be paid at least 24 hours prior to shipping. To hold a SWA order more than 10 Business days, a 50% non-refundable deposit will be required.

Cold weather shipping delays (below 33 F during the day and below 25 at night during the same 24 hour period, or below 40 F during the day and 20 F at night during the same 24 hour period.)  often occur in January and February.   

Fish Shipping rates include the cost for the box and supplies used to ship your fish. This makes Summer the least expensive time of year to ship fish. 

I now have a new shipping partner and will be offering lower air rates (45% off Fed EX Priority and Standard Overnight plus small fee for box and heat packs when needed), (40% off Fed EX Second Day Air)

Box 1:  (11" x 11" x  6") 1” to 3.5” Fish will be packed One per Bag. No more than three bags per 11 x 11 x 6 Box.

Box 2: (12" x 12" x 10")  1" to 3.5" Fish will be packed One per Bag . No more than Six Small bags per box.  

Box 3: (12" x 12" x 10" or 12"  x 12" x12")  1" to 3.5" Fish will be packed One per Bag .  No more than nine small bags per box. These boxes can get expensive to ship by air. Be sure to compare SWA Cargo if you live near an airport served by them.

Box 4: (18" x 18" x 10" or 20" x 16" x 10") 1" to 3.5" Fish will be packed One per Bag .  No more than 16 small bags per box. Larger fish are packed one per large bag. No more than three large bags per Box. These boxes can get expensive to ship by air. Be sure to compare SWA Cargo if you live near an airport served by them.

Discounted Fed Ex Air rates. 

On all shipping, please remeber I do my best to keep my fish prices as low as possible. In some case low fish price + higher shipping price = less total price than a competitior for the same fish. 

Fed EX Ground Home Evening Delivery is available by comment request for Fed EX Ground Home Delivery Packages that are to be received Tuesday through Friday (expect Holidays).

Fed Ex Ground Home Delivery Saturday is available by comment request for Fed Ex Ground Home Delivery Packages shipped out with a delivery date of Saturday (except Holidays).

Days in transit count only as Monday through Friday except on Fed Ex Ground Home Delvery Saturday packages where Saturday is consided the delivery day in transit.  

Something else to consider-If you live in a remote area, Fex Ex crrently charges a $3.65 surcharge for residential and an additional $4.00 remote residental surcharge in some areas. If you happen to live in one of these remote areas; but, work in an area not considered remote, I may be able to save you up to $7.65 off your quote if you can have your fish shipped to you work. However, make sure that the company you work for will allow this before reqesting a quote to their business address. Not all companies will allow employees to receive packages at work. 

 If there are an exceptions for delivery or your package does not arrive on time, first contact Fed EX at (800) 463-3339 immediately, then contact me and let me know at support@cichlidsarespecial.com I will worjk with you and Fed EX to try and get your fish delivered as quickly as possible if there are any unexpected exections causeing delays during shipping. In most cases, Fed Ex may allow you to go to their center to pick up the fish if a first attempt to deliver failed. 

Fed Ex Ground Chart Below

Fed Ex Ground is limited to the areas around PA in red in cold weather and the red area around PA along with blue area on the map below in warmer weather.

Summer Shipping by Fed EX: If the weather stays above 55 F at night and does not drop below 75 F during the day.  No Heat Packs necessary 

Cool Shipping by Fed EX : If the weather stays above 45 F overnight and does not drop below 65 F during the day. Heat Packs Necessary

Winter Shipping by  is limited to one day in transit services only: If the weather drops below 45 F at any time during transist. Heat Packs Necessary

If you order $100.00 to $199.99 regular priced fish (fish on sale do not count toward this total), use the floating code (10OFF) at the top of my home page to get 10% off your total fish order which will help to reduce your total cost (Fish +Shipping) even more. See video in FAQ section on how to apply this discount. 

If you order $200.00 to $399.99 regular priced fish (fish on sale do not count toward this total), use the floating code (12OFF) at the top of my home page to get 12% off your total fish order which will help to reduce your total cost (Fish +Shipping) even more. See video in FAQ section on how to apply this discount. 

If you order $400 or more  regular priced fish (fish on sale do not count toward this total), use the floating code (15OFF) at the top of my home page to get 15% off your total fish order which will help to reduce your total cost (Fish +Shipping) even more See video in FAQ section on how to apply this discount.

If you do not feel comfortable using the discount code or do not understand how to apply it, just put a note in the comments portion of your order and I will figure out the proper discount and refund it to you or deduct it from a cash order. 

Helpful Shipping hints to get the most for your shipping dolars spent:

Maximize your shipping value by filling each box size as close to the maximum as possible.

Save an extra charge for Standard Air Service by using Ground Home Delivery if you are in a one day transit zone. The package is likely to arrive at or close to the same time in this case by ground as it will by air. 

Save an extra charge for Second Day Air Service by using Ground Home Delivery if you are in a two day transit zone. The package is likely to arrive at or close to the same time in this case by ground as it will by air.

Save an extra charge for Saturday delivery by using Fed Ex Ground Saturday Delivery instead of air services. 

Save on Larger Package long distance shipping by using SWA Cargo and picking up your fish at their Airport Cargo Unit. 

Weather below freezing day and night or snow and ice can cause shipping delays until the weather clears. In transit shipping delays can cause deadly delays and temperatures below freezing can cause heat packs to fail in winter. 

Fed EX Ground Chart: (Red is my one day ground zone, Blue is my two day ground zone)

 

SWA Cargo (South West Airlines Cargo);

SWA cargo is shipping year round is available except for holidays, reduced hours, and extremely busy airport times as long as weather permits. 

To use SWA Cargo you need to be close to a SWA Airport Cargo Unit (see map below). You must go to the airport cargo unit to pick up your fish. $100 minimun fish order. 

Rates vary by the amount of total weight and size of the boxes. There is a minimum charge. The number of full boxes that can go for the minimum rate vary by distance from two to three boxes. Rates start about $60 to $75

18 x 18 x 10 boxes only are used for this service. If I have used 18 x 18 x 10 Boxes on hand, there is no charge for the used box for this type shipping

New 18 x 18 x 10 boxes cost $11.75 each. Starting June 11. 2015: if I have to use new boxes, I will deduct 10% off this box cost for every regular priced fish over $100.00 spent on regular priced fish shipped by SWA Cargo not exceeding the total cost of the boxes needed for your shipment.

You do not need to add the floating discounts above to any SWA Order using the cart system. 

The floating discounts above and any reduction in box price will be included when you get your total when you get your shipping quote.  Allow 24 hours to get a shipping quote for SWA Cargo. 

SWA Cargo shipments are taken to an airport runner in Harrisburg, PA in the afternoon the day prior to shipment. They then go out of BWI the next day. The runner operates Monday through Friday which means shipping by SWA ships out of BWI on Tuesdays through Saturday, except on holidays.  I try to make only one trip per week to the runner due to fuel cost. There is a $100 minimum fish order required to ship this way. This is to help cover the cost to take the fish to the runner plus to help the customer get more fish for their shipping dollar.

 

SWA Cargo Map

Map of SWA Cargo Locations

 

We are a cautious shiiper. Everything is done to ensure that your fish arrive safely and healty.  Fish are bagged one per bag, except for occasionally small fish (1") may be packed two per bag to save space in a box by customer request. Live arrival guarantee.

We do not ship by USPS due to unrelaibilty of delivery.  Their tracking is limited to arrival scaning which can make finding a missing package difficult if not impossible. 

Areas currently outside of my shipping range include:

Areas out side of the US (I do not have an export permit-too costly)

Alaska

Hawaii is limited to SWA Cargo/Hawaii Airlines only. (Permit required to receive fish is required by the receiver-Hawaii Law) arrival Tuesday through Friday only. 

San Juan is limited to SWA Cargo only. 

 

 

 

 

Cichlids Are Special © 2017 - Designed by James Delgado